Terms and Conditions

1. Acceptance

By using our website, tools, forms, account features, assessments, resume/profile services, job-matching features, marketplace features, content, or paid services, you agree to these Terms and our Privacy Policy.

2. Services

VisaTalents Canada Works Inc. operates a job, career, NOC/TEER information, resume/profile, assessment, and opportunity-matching platform.

Services may include content, calculators, eligibility tools, AI-assisted outputs, resume/profile features, job matching, employer/recruiter tools, immigration professional marketplace tools, sponsored listings, job alerts, candidate previews, and paid products.

3. No Professional Advice or Guarantee

Our services are for general informational and educational purposes only. We are not IRCC, a government agency, a law firm, an immigration consultant, an employer, a recruiter, a financial advisor, or a tax advisor unless expressly stated in a separate written agreement with an authorized professional.

We do not guarantee job offers, interviews, employer responses, visa approval, immigration eligibility, admission, income, website traffic, search ranking, leads, revenue, or any specific result.

4. User Responsibilities

You agree to provide accurate and lawful information, keep your account secure, use the platform lawfully, avoid misleading submissions, verify important information with official sources or qualified professionals, and not misuse, scrape, attack, overload, reverse engineer, or interfere with the platform.

5. Resume/Profile Features

If you upload a resume or create a profile, you are responsible for the accuracy, legality, and completeness of the information.

You may be able to choose whether your resume/profile is private, apply-only, or searchable/visible. If you apply to a job, request matching, respond to a message, or make your resume/profile searchable, you authorize us to share relevant information with employers, recruiters, immigration professionals, education partners, service partners, or opportunity partners through the platform.

6. Candidate Matching and Profile Previews

We may provide employers, recruiters, immigration professionals, education partners, and service partners with tools to discover, review, shortlist, and contact relevant users.

These tools may include profile search, candidate previews, shortlist emails, dashboard alerts, recommended matches, resume/profile access, contact tools, and messaging tools.

Candidate previews may include partial user information. Full resume access, contact details, or messaging may depend on user visibility settings, user action, platform rules, paid access, and applicable law.

When your profile is set to Searchable, you authorize VisaTalents to promote your profile to relevant employers and hiring partners on your behalf. You can withdraw this authorization at any time from your dashboard.

7. Employer, Recruiter, and Partner Access

Employers, recruiters, advertisers, and partners may use platform features such as job postings, sponsored listings, resume/profile search, candidate matching, recruiter tools, advertising, analytics, and communication features.

We are not responsible for employer, recruiter, or partner hiring decisions, communications, privacy practices, job descriptions, compensation claims, immigration claims, representations, or conduct.

8. Immigration Professional Access

RCICs, lawyers, and other authorized immigration professionals may use marketplace features to connect with users who have requested immigration-related matching, submitted relevant assessment information, expressed interest in pathway support, or made their profile available for relevant opportunities.

We are not responsible for advice, promises, fees, services, applications, representations, outcomes, or conduct of immigration professionals using the platform. Users should verify that any immigration professional is properly authorized before engaging them.

9. IRCC and Government Matters

We are not affiliated with IRCC or the Government of Canada.

We do not submit applications, communicate with IRCC, access IRCC records, or act as your representative unless expressly agreed in writing and handled by a legally authorized person where required.

10. Payments and Refunds

If paid services are offered, pricing, billing cycles, taxes, cancellation terms, renewal terms, and included features will be shown at checkout or in the applicable order terms.

Subscriptions may renew automatically until cancelled. Digital products, assessments, reports, subscriptions, consultations, and downloadable materials may be non-refundable once delivered, accessed, or used, unless otherwise stated or required by law.

Delivery timing and refund eligibility are explained in the Refund and Delivery Policy.

Refund and Delivery Policy

11. User Content

You retain ownership of content and information you submit. You grant us a non-exclusive, worldwide license to host, process, analyze, display, transmit, summarize, share, and use your content as needed to provide, improve, secure, and operate the services.

You confirm that you have the right to submit your content and that it does not violate laws or third-party rights.

12. AI and Automated Outputs

AI-assisted or automated outputs may contain errors, assumptions, or outdated information. You must independently verify outputs before relying on them. We are not responsible for decisions made based on automated outputs.

13. Intellectual Property and Prohibited Uses

Our website, software, tools, templates, reports, text, graphics, branding, workflows, databases, and materials are owned by us or our licensors.

You may not copy, resell, scrape, reproduce, distribute, modify, commercially exploit, attack, reverse engineer, spam, impersonate others, upload unlawful content, or misuse the services without authorization.

14. Third-Party Services

Our services may link to or integrate with employers, recruiters, immigration professionals, payment processors, analytics tools, government websites, job boards, AI providers, hosting providers, or other third parties.

We are not responsible for third-party content, services, policies, decisions, advice, representations, or availability.

15. Disclaimers and Limitation of Liability

The services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim warranties of accuracy, completeness, availability, fitness for purpose, merchantability, non-infringement, and suitability for any specific outcome.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost opportunities, job rejection, immigration refusal, business interruption, data loss, or reputational harm.

Our total liability is limited to the amount you paid us for the service giving rise to the claim in the previous three months, or CAD $100 if no amount was paid.

16. Indemnity

You agree to indemnify and hold us harmless from claims, losses, damages, liabilities, costs, and expenses arising from your use of the services, your content, your breach of these Terms, or your violation of law or third-party rights.

17. Termination

We may suspend or terminate access if you violate these Terms, create legal or security risk, misuse the platform, fail to pay, or where required by law.

18. Governing Law and Disputes

These Terms are governed by the laws of Nova Scotia, Canada and applicable federal laws of Canada, unless mandatory consumer protection laws require otherwise.

Before bringing a formal claim, you agree to contact us at support@visatalents.ca and attempt to resolve the issue informally.

19. Changes and Contact

We may update these Terms from time to time. Continued use after changes means you accept the updated Terms.

VisaTalents Canada Works Inc.

Nova Scotia, Canada

support@visatalents.ca